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Find - Privacy policy

This website ( (the "Site"), is controlled and maintained by FIND Mapping Limited ("FIND," "we," "us," or "our"). FIND is dedicated to protecting the privacy and security of its Site visitors. The following document sets out our privacy policy (the "Privacy Policy") explaining how we use information about customers and users collected through the Site. This Privacy Policy should be read with the terms and conditions posted on our Site ("Terms and Conditions"). If you have questions about this Privacy Policy, please contact us at the address listed below.

How we use the information we collect

Some pages on our Site may ask you to provide personal information, such as when you first register on the Site. The types of information we collect include your name, e-mail address, business details and telephone number. We collect this information in order to;

  • process and administer orders and payments submitted by you;
  • customise the service we provide to you;
  • administrate or otherwise carry out our obligations in relation to any agreement you have with us including your subscription to our Site;
  • verify your identity;
  • anticipate and resolve problems with any Products or Services supplied to you; and
  • send you information about our Products and Services (if you have chosen to receive such information).

Log files/IP addresses

When you visit our Site, we may automatically log your IP address (the unique address which identifies your computer on the Internet), which is automatically recognised by our web server. We use IP addresses to help us administer the Site and to collect broad demographic information for aggregate use.


FIND makes use of "cookie" technology, which enables us to customise our Site to better suit your preferences. Cookies are small text files from a website that are stored on your computer. For example, a "cookie" could store your log-in information so that you do not need to input your registration details every time you return to a website. Cookies themselves do not contain any personal information. When using our Site, in order to gain the best user experience, from the point of login onwards it is required that you enable cookies to be stored on your computer. The reason for this is that in order to track map requests, cookies are needed to maintain session state; therefore switching them off will automatically cause a login failure. This setting is automatically enabled on your computer unless you have manually deactivated it. You can set your browser to choose not to accept cookies (your help screen or manual should tell you how to do this). You may also delete a cookie manually from your hard drive..

Third parties

FIND will never sell or share (without having first obtained your prior consent) personal information with an unaffiliated third party for any reason other than to our Data Suppliers where necessary to provide you with Products or Services. Occasionally, we may share personal information such as names and email addresses with our partners to market joint products and services. Other than the disclosures referred to in this Privacy Policy, we will not disclose any personal information without your permission unless we are legally entitled or obliged to do so.

Access to personal information collected by FIND

FIND uses the personal information you provide on our Site only as described above. If at any time you would like to review this information for accuracy, or would like FIND to update or remove your personal information from our servers, please notify us at the contact address below with your request.

Other sites

Our Site may contain links to other websites that we do not control or maintain. We are not responsible for the privacy practices employed by these other websites. We encourage you to read, when you leave our Site, the privacy statements of such other websites before submitting any personal information.

Transfer of assets

As we continue to develop our business, we may sell or purchase assets. If another entity acquires us or all or substantially all of our assets (whether under acquisition, insolvency or otherwise) then your information and any other information that we have collected about the users of our Site may be transferred to such entity as one of the transferred assets.

Transferring your personal information outside the European Economic Area

The information you provide to us may be transferred outside the European Economic Area (the "EEA"). Not all countries outside of the EEA have similar data protection laws to the EEA, but we will take appropriate steps to ensure that your privacy rights continue to be protected.

Changes to this policy

FIND reserves the right to change this policy at any time. Please review our Site periodically for changes. Your continued use of our site following the posting of changes to this Privacy Policy will mean you accept those changes.

Contacting us

FIND can be reached by contacting:

Privacy Officer: Simon Lewis
Address: Find Mapping Limited, Thames House, 18 Park Street, London, SE1 9EQ
Phone: 0845 521 1410

This Privacy Policy was last updated on May 30th 2012.

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