FIND - Site help
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Complete user guide

This area of the site is aimed at assisting you in using the FIND tools and services on offer. Simply select a help topic from the dropdown list below to find out more about your topic of interest.


Reports explained

FIND provides a number of reports sourced either in-house or from external providers that cover many different aspects of the property and insurance industries. For each report you will need to identify your site by either selecting a location, an address or drawing a site boundary.

How to order a Protected View report
How to order Planning, Flood and Homebuyers reports from GroundSure
How to order Planning Application reports
How to order Screen and Review reports
How to order SiteGuard and Data reports
How to order Insight Bundle, GeoInsight, EnviroInsight and MapInsight reports
Re-downloading a previously purchased report
Report information

How to order a Protected View report

To order the Protected View report, first login to FIND and locate your area of interest. Then select 'Reports' from the Actions bar at the top of the FIND Map screen to open the report order panel. From here select the 'Planning tab' and then the 'Protected views report' option. To choose a central point for your report press 'Select centre', you will then be returned to the map screen where you can click to select your report central point. Once selected you will be returned to the reports panel, where you can confirm your order by pressing 'Order now'. By clicking this button you are agreeing to the FIND Terms and Conditions.

The download tab automatically pops out from the side of the map screen to notify you the report is 'In progress'. After a short while this this message will change to 'Complete'. Simply click the green button next to this message to download the report to your computer. If you rename the file please ensure that you add '.zip' to the end of the file name otherwise the file will not open correctly. be returned from between a couple of hours or up to 4 days depending on the type of report ordered.

Re-downloading a previously purchased report

How to order Planning, Flood and Homebuyers reports

To order the either the Planning, Flood or Homebuyers reports from GroundSure, first login to FIND and locate your area of interest. Then select 'Reports' from the Actions bar at the top of the FIND Map screen to open the report order panel. From here, select the 'Planning tab' and then select either the Planning, Flood or Homebuyers reports as necessary. Next, choose an address for your report by clicking 'Select address', you will then be returned to the map screen where you can click to select a pointy to search for addresses. Any addresses found for your selected area are returned as a list in a panel. Highlight your desired address and click 'Select'. Now, you will automatically be returned to the report panel, where you can confirm your order by pressing 'Continue, then 'Order now'. By clicking this button you are agreeing to the FIND Terms and Conditions.

The download tab automatically pops out from the side of the map screen to notify you the report is 'In progress'. Within 24 hours this this message will change to 'Complete', then simply click the green button next to this message to download the report to your computer. We will notify you by email when your report is ready to download. If you rename the file please ensure that you add '.zip' to the end of the file name otherwise the file will not open correctly.

Re-downloading a previously purchased report

How to order Planning Application reports

To order the Planning Application report, first login to FIND and locate your area of interest. Then select 'Reports' from the Actions bar at the top of the Map Screen to open the report order panel. From here, select the 'Planning' tab and then select 'Planning Application report'. Next, choose a report coverage size (either 500 or 250 sq metres) and any filter settings (Month/Year, Property type, status, development type and size).

To choose a central point for your report press 'Select centre', you will then be returned to the map screen where you can click to select your report central point. Once selected you will be returned to the reports panel, where you can confirm your order by pressing 'Continue', then 'Order now'. By clicking this button you are agreeing to the FIND Terms and Conditions.

The download tab automatically pops out from the side of the map screen to notify you the report is 'In progress'. After approximately 10 minutes this this message will change to 'Complete'. Simply click the green button next to this message to download the report to your computer. If you rename the file please ensure that you add '.zip' to the end of the file name otherwise the file will not open correctly.

Re-downloading a previously purchased report

How to order Screening and Review reports

To order the either the Screening or Review reports reports from GroundSure, first login to FIND and locate your area of interest. Then select 'Reports' from the Actions bar at the top of the FIND Map screen to open the report order panel. From here, select the 'Commercial property' tab and then select either the Screening or Review report. Next, choose an address for your report by clicking 'Select address', you will then be returned to the map screen where you can click to select a pointy to search for addresses. Any addresses found for your selected area are returned as a list in a panel. Highlight your desired address and click 'Select' . Now, you will automatically be returned to the report panel, where you can confirm your order by pressing 'Continue', then 'Order now'. By clicking this button you are agreeing to the FIND Terms and Conditions.

The download tab automatically pops out from the side of the map screen to notify you the report is 'In progress'. Within 24 hours this this message will change to 'Complete', then simply click the green button next to this message to download the report to your computer. We will notify you by email when your report is ready to download. If you rename the file please ensure that you add '.zip' to the end of the file name otherwise the file will not open correctly.

Re-downloading a previously purchased report

How to order SiteGuard and Data reports

To order the either the SiteGuard and Data reports reports from GroundSure, first login to FIND and locate your area of interest. Then select 'Reports' from the Actions bar at the top of the FIND Map screen to open the report order panel. From here, select the 'Commercial property' tab and then select either the SiteGuard and Data report.

Next, you need to create a site area for the report, there are three options for this:

Use X and Y co-ordinates: Enter X and Y values into the entry field to to define a search rectangle.

Square or rectangle area: Select the green square icon, then click and drag a rectangle on the map. Use the rectangle drag handles to alter the rectangle shape as necessary.

Free drawn shape: Select the green line option, and add points to the map to create your shape. To complete the shape double click on the starting point.

To edit a search area: click on the edit icons to move, add points, remove points and move points as necessary.Click 'Confirm search area' when you are happy with your search area. Now, you will be automatically returned to the report panel, where you can confirm your order by pressing 'Continue', then 'Order now'. By clicking this button you are agreeing to the FIND Terms and Conditions.

The download tab automatically pops out from the side of the map screen to notify you the report is 'In progress'. Within 24 hours this this message will change to 'Complete', then simply click the green button next to this message to download the report to your computer. We will notify you by email when your report is ready to download. If you rename the file please ensure that you add '.zip' to the end of the file name otherwise the file will not open correctly.

Re-downloading a previously purchased report

How to order Insight Bundle, GeoInsight, EnviroInsight and MapInsight reports

To order the either the Insight Bundle, GeoInsight, EnviroInsight or MapInsight reports reports from GroundSure, first login to FIND and locate your area of interest. Then select 'Reports' from the Actions bar at the top of the FIND Map screen to open the report order panel. From here, select the 'Environment' tab and then select either the Insight Bundle, GeoInsight, EnviroInsight or MapInsight report.

Next, you need to create a site area for the report, there are three options for this:

Use X and Y co-ordinates: Enter X and Y values into the entry field to to define a search rectangle.

Square or rectangle area: Select the green square icon, then click and drag a rectangle on the map. Use the rectangle drag handles to alter the rectangle shape as necessary.

Free drawn shape: Select the green line option, and add points to the map to create your shape. To complete the shape double click on the starting point.

To edit a search area: click on the edit icons to move, add points, remove points and move points as necessary. Click 'Confirm search area' when you are happy with your search area. Now, you will be automatically returned to the report panel, where you can confirm your order by pressing 'Continue', then 'Order now'. By clicking this button you are agreeing to the FIND Terms and Conditions.

The download tab automatically pops out from the side of the map screen to notify you the report is 'In progress'. Within 24 hours this this message will change to 'Complete', then simply click the green button next to this message to download the report to your computer. We will notify you by email when your report is ready to download. If you rename the file please ensure that you add '.zip' to the end of the file name otherwise the file will not open correctly.

Re-downloading a previously purchased report

Re-downloading a previously purchased report

If you have already purchased a report, you are able to re-download it from the 'Orders' page of the 'My account' area of FIND.

In the 'Orders' page you are able to view all the reports purchased by yourself up to one month previously. Find the report you wish to download and click on the green button on the right hand side of the row.

Reports explained
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