FIND support and help
Using FIND is easy, even for those with no previous web mapping experience. From using just basic functions to advanced map annotating features, we offer a host of help and support services on the site to get you using FIND as quickly a possible. Throughout the site we have placed green question mark buttons to provide contextual help. For additional assistance, see below for an overview of the many support features available while using FIND.
Free UK based telephone support
If you need any help at all when using the site, please call one of our support team on 0845 521 1410 or email firstname.lastname@example.org who will be able to help you quickly and simply. Our telephone lines are open from 9am to 5:30pm Monday to Friday (except on Bank Holidays).
Free on site training
From learning how to annotate to exporting data, our on site training can help your company use the full potential of FIND. We will tailor each training session to your requirements and present it to you in your own office. To book call the FIND Support Team on 0845 521 1410 or email email@example.com.
Quick start guide
The quick start guide runs you through 10 quick steps to get you from registering and logging in to viewing and purchasing the data you need.
Layered PDF guide
See a series of animations clearly depicting how useful the layered PDF functionality really is. From displaying individual map layers to obtaining information on individual map features, FIND's PDFs provide powerful functionality in a format that can also be emailed to and opened by clients.
Complete user guide
This offers detailed and comprehensive written information on all of the features available on FIND. The guide is split into a into different sections so you can pinpoint the help you need for all the features available on FIND.
This is a visual guide to the powerful map editing, measuring and annotating functions available via the Map Screen toolbar.
Tips and tricks
The tips and tricks page runs you through a series of handy tips to enhance your use of FIND.
FAQs (Frequently Asked Questions)
Here you'll find frequently asked questions about FIND with simple answers to the most commonly asked queries.